Definition
Intangible value accumulated by a brand in the consumer's mind, which manifests in its ability to charge a premium price, generate premium volume, secure better commercial terms, attract talent and withstand crises. Formally conceptualized by David Aaker (1991) and standardized in the ISO 20671 norm.
Relationships
types-of / more specific
Concepts linked to this one by a real relationship in the glossary. Hover over each one to see why it's related.